Cookies Policy
Last updated:
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. This Cookies Policy explains how Exceptionalwhole ("we," "us," or "our") uses cookies and similar technologies on the website https://exceptionalwhole.ddd.
2. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the Website to function properly. They enable basic features such as page navigation, form submission, and access to secure areas. The Website cannot function properly without these cookies. They do not collect personally identifiable information.
Preferences Cookies: These cookies allow the Website to remember choices you make (such as your cookie consent preference) and provide enhanced, more personalised features. For example, we may use a cookie to remember that you have accepted our cookie policy so that the consent banner does not appear on subsequent visits.
Analytics Cookies: These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the Website and your experience. We may use analytics to see which pages are most visited and how users navigate through our eye touch hygiene content and product pages.
3. Specific Cookies Used
Cookie Consent: When you click "Accept" on our cookie banner, we store a preference in your browser (often via localStorage or a cookie) to remember that you have consented. This prevents the banner from reappearing on future visits.
Session Cookies: These are temporary cookies that expire when you close your browser. They may be used to maintain your session as you navigate between pages, such as when filling out our contact form or browsing our product listings.
Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They may be used to remember your preferences across visits, such as language settings or cookie consent status.
4. Third-Party Cookies
Our Website may include content or features from third-party services (such as embedded maps or fonts). These third parties may set their own cookies when you interact with their content. We do not control these cookies. We recommend reviewing the privacy and cookie policies of Google (for maps and fonts) and any other third-party services we use.
5. How to Control Cookies
You can control and manage cookies in several ways. Most web browsers allow you to refuse or accept cookies through their settings. You can typically find these settings in the "Options," "Preferences," or "Settings" menu of your browser. Blocking or deleting cookies may affect your experience on our Website. Some features may not function correctly if you disable essential cookies.
To opt out of analytics cookies, you may use browser add-ons or extensions designed for this purpose. You can also use the "Do Not Track" feature if your browser supports it, although we may not currently respond to all Do Not Track signals.
6. Legal Basis
Under the General Data Protection Regulation (GDPR) and the German Telecommunications Telemedia Data Protection Act (TTDSG), we rely on your consent for non-essential cookies. We obtain your consent through our cookie banner before placing such cookies on your device. Essential cookies that are strictly necessary for the operation of the Website may be used without consent.
7. Data Retention
Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or until you delete them. The specific retention period for each cookie may vary. Our cookie consent preference is typically stored for a period of one year, after which we may ask for your consent again.
8. Updates
We may update this Cookies Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page and update the "Last updated" date. We encourage you to review this policy periodically.
9. Contact
If you have questions about our use of cookies or wish to exercise your rights regarding your personal data, please contact us at Valentinskamp 89-90, 20355 Hamburg, Germany, or through our contact page.